How do you define your walking codes?
Walking codes are defined on a scale from 1-4, with 1 being minimal and 4 being heavy:
What is the reservation/payment policy for multi-day and one-day tours?
Multi-Day Tours: A reservation cannot be made without the required deposit listed on the tour description. The balance is due no later than the date listed on the tour description. If payment is not received in a timely manner, it may result in cancellation of your reservation. An invoice will be mailed with your final itinerary - your cancelled check or credit card statement will serve as your receipt. One-Day Tours: Full payment is required for a reservation. Payment in full due prior to travel on all tours.
What is your cancellation or refund policy for tours?
Written notice of cancellation is required before refunds will be issued. Refunds will be returned by the same method as original payment. Refunds cannot be made on special shows or events.
Should I purchase travel insurance?
We recommend that you purchase a travel protection plan to help protect you and your travel investment. For your convenience, we offer a plan provided by Travelex Insurance Services. Travelex Insurance Services, Inc. CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276. 9WV Travel Insurance is optional. To be eligible for the waiver of pre-existing medical condition exclusion, the protection plan must be purchased within 15 days from the time you make your initial trip deposit and for the prepaid non-refundable payments or deposits. If purchased, the insurance premium is refundable during the 15-day review period, unless you have filed a claim or departed on your trip. The insurance premium is non-refundable after the 15-day review period. To view/download the Policy, go to: http://policy.travelexinsurance.com/312A-1217.
What are travel insurance rates?
Travel insurance rates are per person, based on the the per person trip cost. When booking online, these rates are automatically added when you choose to purchase travel insurance. The rates are:
|Trip Cost||Plan Cost
Rates are per traveler. Maximum trip length allowed 180 days.
Where can I find additional policy information?
You can download the Coach USA Tour Policy here..
Your question isn't included?
You're welcome to contact us with any questions.